Help Page: FlineBox installation and maintenance

Welcome to the help section for the FlineBox installation and maintenance

Whether you are a new user or a regular customer, this page guides you step by step through the installation, connection, and maintenance of your FlineBox.
Thanks to the explanatory videos and detailed instructions, you will be able to assemble and maintain your kiosk in perfect condition to ensure a smooth and hassle-free experience.

Installation steps

1

Location preparation

Ensure that the location for the kiosk is flat and suitable for indoor or sheltered use.

2

Base and mast installation

Place the base at the desired location. Position the stand on the base and screw the knobs at its base to firmly secure it.

3

FlineBox kiosk attachment

Insert the kiosk into the stand and screw the knob to secure the installation.

4

Power cable connection

Pass the power cable through the stand, starting with the wall socket. Connect the power supply under the FlineBox by turning it a quarter turn to lock it.

5

Electrical connection

Pass the power cable through the stand, starting with the wall socket. Connect the power supply under the FlineBox by turning it a quarter turn to lock it.

6

Trash bin installation

Place the trash bin into the designated holes on the stand. Secure it with the screw provided in the FlightCase, and insert the trash bag.

FlineBox maintenance

Straw replacement

To ensure that users can easily access straws for their tests, here is how to replace the straws in the kiosk:

1

Close the cassette flap through the straw dispenser

Using your fingers, push the flap button towards the bottom of the dispenser. Keep the button pressed and lift the flap upwards (to the closed position). Bring the button back towards you to close the flap.

2

Unlock the FlineBox cassette

Using the keys received with the FlineBox, unlock the 2 locks on the left side of the kiosk.

2

Fill the cassette with straws

Be sure to use only Fline straws to fill the kiosk.

4

Replace the cassette in the FlineBox

Slide the cassette into its initial position. Close the 2 locks using your key.

5

Open the dispenser flap

Using your fingers, push the flap button towards the bottom of the dispenser. Slide it downwards. Use the locking system to keep the flap open.

Cleaning and maintenance

To ensure a long lifespan for your FlineBox and continuous proper operation, it is recommended to follow these maintenance tips:

Regular cleaning

Clean the kiosk screen with a soft cloth and clean the cassette regularly.

Connection check

Ensure that the power cable is properly plugged in and that the straw reservoir is correctly in place.

Emptying the trash bin

Regularly check the trash bin and empty it if necessary.

Support

For any questions or assistance, do not hesitate to contact your contact person.