At Fline SRL, the protection of your personal data is a priority. This policy explains how we collect, use, and protect your personal data, as well as our use of cookies, in accordance with the General Data Protection Regulation (GDPR) and Belgian legislation. We are committed to respecting your privacy and ensuring transparency in the processing of your data.

Data controller

The data controller is:

Fline SRL

Registered Office: Avenue Edison 5, 1300 Wavre, Belgium

Company Number: BE 0776.711.167

Legal Representative: Adelin Jacques de Dixmude

For any questions regarding data protection, you can contact us:

📧 hello@fline-events.com

📞 +32 479 02 42 60

Data collected

We collect different types of personal data to provide our services:

• Identification Data: Name, first name, email address, phone number (via forms).
• Technical Data: IP address, browser type, cookies.
• Interaction Data: Responses to surveys on our devices (FlineBox and FlineBooth).

Mandatory data is clearly indicated when collected. If you choose not to provide certain data, some services may not be accessible.

Purposes of data processing

Your personal data is used to:

• Respond to requests via contact forms.
• Distribute advertising campaigns on FlineBox and FlineBooth.
• Send newsletters or commercial information (with your consent).
• Collect anonymized data for statistical or behavioral analyses.
• Improve our services and ensure their proper functioning.

Legal basis for processing

The processing carried out by Fline SRL is based on:

• Your consent for sending newsletters and participating in surveys.
• The execution of a contract to respond to your requests or provide our services.
• Our legitimate interest in improving our services and measuring their impact.
• Our legal obligations for administrative or fiscal reasons.

Data recipients

Your personal data may be shared with:

• Our advertising partners: To distribute campaigns on our interactive devices.
• Our technical service providers: Hosting, maintenance, and statistical analyses.

We guarantee that your data will never be sold to third parties.

Data retention period

We retain your personal data only for the time necessary for their processing:

• Data related to newsletters: Until you unsubscribe.
• Technical data (cookies): According to their specified lifespan below.
• Contractual data: During the legal retention period (generally 7 years).

Your rights

In accordance with the GDPR, you have the following rights:

• Right of access: Consult the personal data held by Fline.
• Right of rectification: Correct inaccurate or incomplete information.
• Right to erasure: Request the deletion of your personal data, subject to legal obligations.
• Right to object: Refuse certain processing, particularly for marketing purposes.
• Right to portability: Retrieve your data in a readable format to transmit it to a third party.

To exercise your rights, contact us at:

📧 hello@fline-events.com

You can also file a complaint with the Data Protection Authority (APD) in Belgium (www.gegevensbeschermingsautoriteit.be).

Data security

We implement rigorous technical and organizational measures to protect your personal data against unauthorized access, loss, or destruction. Our devices include:

• Encryption of sensitive data.
• Restricted access to personal data.
• Regular monitoring of our systems.

Use of cookies

Our site uses cookies to improve your user experience, analyze site statistics, and personalize advertising content.

Types of cookies used:

Essential Cookies:

Necessary for the functioning of the site. These cookies cannot be deactivated.

Examples: session management, language preferences.

Analytical Cookies:

Allow us to collect anonymous data to analyze site usage and improve its performance.

Examples: Google Analytics.

Advertising Cookies:

Used to personalize advertisements based on your browsing.

How to manage your cookies?

You can manage your cookie preferences via:

• Your browser: Configure it to accept, refuse, or delete cookies.
• Our cookie management tool: Accessible directly on the site to activate or deactivate certain cookies.

If you deactivate certain cookies, some site functionalities may be limited.

Cookie retention period

Cookies have different lifespans depending on their type:

• Session cookies: Deleted when the browser is closed.
• Persistent cookies: Retain your preferences for a defined period (up to 13 months).

Changes to this policy

This policy may be updated at any time to reflect changes in our practices or legal developments. We invite you to consult this page regularly to stay informed.

Applicable law and jurisdiction

This policy is governed by Belgian law. Any dispute will be subject to the exclusive jurisdiction of the courts of Brussels.